Connect Zoom to celebrateUs

celebrateUs is planning software for wedding planners. With the Zoom integration, every video call a couple books through your celebrateUs booking page (Terminbuchung) automatically gets its own Zoom meeting. The join link is added to the booking confirmation, the calendar invitation and the reminder, so neither you nor the couple has to copy links around.

Prerequisites#

• A celebrateUs Planner Pro account. Only the owner of a workspace can connect or remove Zoom; team members see the status but no buttons.
• A Zoom account (Basic or any paid plan). With Zoom Basic, Zoom ends meetings after 40 minutes.
• A connected calendar (Google, Outlook/Microsoft 365 or iCloud) under Kalender (Calendar). The Zoom meeting is created together with the calendar event, so without a calendar no Zoom meeting can be created.
• If your Zoom account belongs to an organisation, your Zoom admin may have to allow or pre-approve the app first.

Adding the app#

You can start from the Zoom App Marketplace (Add) or from inside celebrateUs. Both lead to the same screen. If something goes wrong, see Troubleshooting.

1. 1

   Open the Videocalls tab

   Sign in at app.celebrateus.de and go to Terminbuchung (Booking) → tab Videocalls. If you clicked Add in the Zoom App Marketplace, you land here directly after signing in.

2. 2

   Click “Zoom verbinden” (Connect Zoom)

   celebrateUs asks you to confirm before anything happens. Click Weiter zu Zoom (Continue to Zoom).

3. 3

   Sign in to Zoom and allow access

   Zoom shows which permissions celebrateUs requests. Review them and click Allow. The sign-in is handled by our calendar and conferencing provider Nylas on our behalf; celebrateUs never sees your Zoom password.

4. 4

   Done

   You return to celebrateUs and see Zoom · Verbunden (Connected) together with your Zoom e-mail address.

Usage#

Choose Zoom for a booking type

1. 1

   Open a booking type

   Go to Terminbuchung → tab Terminarten (Booking types) and edit a type, for example your discovery call.

2. 2

   Enable video calls

   Under Format, tick Videocall.

3. 3

   Create links automatically with Zoom

   Under Videolink, choose Für jeden Termin automatisch erstellen (Create automatically for every booking) and pick Zoom as Anbieter (Provider). Save.

What happens when a couple books

• celebrateUs creates a new Zoom meeting for this booking (title, start time and duration of the appointment). It is not your Personal Meeting Room. Passcode and waiting room follow the default meeting settings of your Zoom account.
• The join link appears in the booking under Buchungen (Bookings), in your calendar event, in the confirmation e-mail and calendar invitation to the couple, and in reminders.
• Cancelling a booking deletes its Zoom meeting. Rescheduling works as cancel and rebook: the old meeting is deleted and the couple receives a new link.
• If a meeting cannot be created (for example because Zoom is temporarily unavailable), the couple still gets a confirmation and you can add a link to the booking manually.

Permissions and data

What we access

Your Zoom user profile (name, e-mail address, Zoom user ID) and the ability to create, update and delete the meetings for your bookings.

What we store

Your Zoom e-mail address and Zoom user ID, plus the join link of each booked meeting together with that booking. OAuth tokens are stored encrypted by our processor Nylas (EU region), not in the celebrateUs database.

What we never access

Recordings, transcripts, chat messages, contacts, participant reports or any other meetings in your Zoom account.

Legal

See our privacy policy (German) and terms. celebrateUs and Nylas process this data in the EU; Zoom processes the meetings themselves under your own Zoom account and Zoom's privacy statement.

Removing the app#

You can remove the integration in celebrateUs, in Zoom, or both. Either way the connection stops working immediately.

Option A: in celebrateUs

1. 1Go to Terminbuchung → tab Videocalls.
2. 2On the Zoom card, click Trennen (Disconnect).

Option B: in Zoom

1. 1Sign in to the Zoom App Marketplace.
2. 2Click Manage → Added Apps (or search for celebrateUs).
3. 3Next to celebrateUs, click Remove and confirm.

Zoom then notifies celebrateUs automatically, and you see a notification in celebrateUs that Zoom was disconnected.

What removing the app means

• New bookings no longer get Zoom meetings. Booking types set to Zoom switch back to the provider of your calendar (Google Meet or Microsoft Teams) or, without one, to a confirmation without a link that you can complete manually.
• Meetings that were already created stay in your Zoom account and calendar, and their links keep working. Because celebrateUs no longer has access, cancelling such a booking later does not delete its Zoom meeting; delete it in Zoom yourself if needed.
• You can reconnect at any time with Zoom verbinden.

Data handling after removal

As soon as the app is removed, celebrateUs deletes the authorisation (OAuth tokens at Nylas), your Zoom e-mail address and your Zoom user ID. Join links that were already sent stay part of the respective bookings, because they belong to appointments with your clients; they are deleted together with the booking or your account as described in our privacy policy. To have this data deleted earlier, write to info@celebrateus.de.

Troubleshooting#

No “Zoom verbinden” button

Only the workspace owner can connect Zoom. If the card says Bald verfügbar (Coming soon), the integration is not yet enabled for your account; contact us.

Zoom authorisation failed

Try again and click Allow in Zoom. If your Zoom account is managed by an organisation, ask your Zoom admin to allow the celebrateUs app.

“Neu verbinden nötig” (Reconnect needed)

The authorisation expired or the app was removed in Zoom. Click Neu verbinden (Reconnect). Until then, new bookings fall back as described above.

A booking has no Zoom link

Check that a calendar is connected under Kalender, that the booking type uses Zoom as provider, and that the Zoom card shows Verbunden. You can always add a link manually in the booking.

Meeting ends after 40 minutes

This is the limit of Zoom Basic. Upgrade your Zoom plan or keep the booking type at 40 minutes or less.

FAQ#

Does the couple need a Zoom account?

No. They join with the link from the invitation, depending on your Zoom settings also in the browser.

Does celebrateUs record meetings?

No. The Zoom integration only creates, updates and deletes meetings for bookings.

Is my Personal Meeting Room used?

No. Every booking gets its own meeting. If you prefer one fixed link, choose Immer derselbe Link (Always the same link) in the booking type instead.

Contact support#

Write to info@celebrateus.de. We usually reply within 24 hours, in English or German.